kiss771 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how kiss771 ("we", "us", "our", or "the Platform") collects, uses, stores, discloses, and protects personal data in connection with your use of kiss771.net and all associated services. kiss771 takes the privacy of its members seriously. This Policy is intended to meet the standards of applicable data protection laws and to give Malaysian players clear, honest information about how their data is handled.

By registering an account or using any service on kiss771, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should not use kiss771.

2. Data Controller

kiss771 is the data controller responsible for personal data collected through kiss771.net. For questions regarding this Policy or to exercise your data rights, contact kiss771 at: [email protected]

3. Personal Data We Collect

kiss771 collects personal data in the following categories:

• Identity Data: Full name, date of birth, gender, and a copy of your government-issued identification (e.g., Malaysian MyKad or passport) collected during account registration and verification.
• Contact Data: Email address, mobile telephone number, and residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, or Petaling Jaya).
• Financial Data: Payment method details (e.g., Touch 'n Go eWallet account reference, Boost account, DuitNow identifier, bank account name for FPX), deposit and withdrawal transaction history, and wallet balance history. kiss771 does not store full card numbers or banking credentials on its servers.
• Account and Usage Data: Username, login timestamps, session duration, IP address, device type and operating system, browser type, pages visited, games played, bet amounts, and game outcomes.
• Communications Data: Records of live chat interactions, support tickets, and any written or electronic communications you send to kiss771.
• Responsible Gaming Data: Self-imposed deposit limits, session time alerts, loss limit settings, cooling-off periods, and self-exclusion records.
• Marketing Preferences: Your opt-in or opt-out status for promotional communications and the channels through which you prefer to receive them.

kiss771 collects only the personal data necessary to provide the services described in these terms and to comply with applicable legal and regulatory obligations. We do not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, or health data) except where expressly required for responsible gaming purposes or where you voluntarily provide such information in a support context.

4. How We Collect Personal Data

Personal data is collected through the following means:

• Directly from you: When you register an account, complete identity verification, make a deposit or withdrawal, contact support, update your account settings, or respond to a survey or promotional communication.
• Automatically: Through cookies, server logs, and analytics tools when you access kiss771.net. This includes technical data about your device and browsing behaviour on the Platform. See Section 9 (Cookies) for further detail.
• From third parties: kiss771 may receive supplementary identity or fraud-screening data from payment processors, identity verification service providers, and fraud detection services in connection with account verification or transaction monitoring.

5. Legal Bases for Processing

kiss771 processes personal data under the following legal bases:

• Contractual necessity: Processing required to create and manage your account, process deposits and withdrawals, and deliver the gaming services you have contracted for.
• Legal obligation: Processing required to comply with anti-money laundering (AML) legislation, age verification requirements, responsible gaming regulations, and tax or reporting obligations applicable to kiss771.
• Legitimate interests: Processing for fraud prevention, platform security, improving service quality, and internal analytics — where such interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where your opt-in consent has been obtained. You may withdraw consent at any time.

6. How We Use Your Personal Data

kiss771 uses your personal data for the following purposes:

• To create, verify, and manage your kiss771 member account.
• To process deposits, withdrawals, and account transactions in MYR via your chosen payment method.
• To verify your age and identity in compliance with the 21+ requirement and applicable regulations.
• To detect and prevent fraud, money laundering, and other prohibited activities on the Platform.
• To provide customer support via live chat and email.
• To administer responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods.
• To send you transactional communications (account confirmations, withdrawal notifications, security alerts).
• To send you marketing communications, seasonal promotions (including Hari Raya and other Malaysian festive offers), and personalised offers — subject to your marketing preferences and applicable opt-in consent.
• To comply with legal and regulatory obligations including those imposed by international gaming authorities under whose standards kiss771 operates.
• To improve the Platform through analytics of aggregated, anonymised usage data.

7. Disclosure of Personal Data

kiss771 does not sell your personal data to third parties. We may disclose personal data to the following categories of recipients where necessary for the purposes described in this Policy:

• Payment processors and e-wallet providers: Including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect — to the extent required to process your transactions.
• Identity verification providers: Third-party KYC (Know Your Customer) services used to verify identity documents and screen against sanctions or PEP (Politically Exposed Person) lists.
• Game providers: Licensed third-party game studios whose software is integrated into the kiss771 platform. These providers receive only the minimum data required to authenticate your session and record game outcomes.
• IT and hosting providers: Cloud infrastructure and cybersecurity service providers who process data on kiss771's behalf under data processing agreements with equivalent data protection obligations.
• Legal and regulatory authorities: Where kiss771 is required by law or by an order of a competent authority to disclose personal data — for example, in connection with an AML investigation or a court order.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

8. Data Retention

kiss771 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for a minimum of 5 years following account closure, in compliance with AML record-keeping requirements.
• Transaction data: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for 2 years from the date of last interaction.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Responsible gaming records: Retained for the duration of any self-exclusion period plus 5 years thereafter, to prevent circumvention of exclusion obligations.

Once retention periods expire, personal data is securely deleted or anonymised in accordance with kiss771's data destruction procedures.

9. Cookies and Tracking Technologies

kiss771 uses cookies and similar tracking technologies to operate the Platform and improve the user experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function — including session authentication, fraud prevention, and load balancing. These cannot be disabled.
• Performance and analytics cookies: Used to understand how members navigate kiss771 — including which pages are most visited and where errors occur. Data collected is aggregated and anonymised.
• Functional cookies: Used to remember your preferences such as language settings and display options.
• Marketing cookies: Used to deliver relevant promotional content — including Hari Raya seasonal offers and sports betting promotions — based on your activity on kiss771. These require your consent.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect Platform functionality. Disabling marketing cookies will not affect your ability to play.

10. Data Security

kiss771 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include 256-bit SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular penetration testing and security audits, and multi-factor authentication for administrative access to production systems.

Notwithstanding these measures, no online transmission or storage system is completely secure. kiss771 cannot guarantee absolute security. In the event of a personal data breach that is likely to result in risk to your rights and freedoms, kiss771 will notify affected members without undue delay in accordance with applicable data breach notification requirements.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your personal data held by kiss771:

• Right of access: You may request a copy of the personal data kiss771 holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of your personal data, subject to kiss771's legal retention obligations.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to restrict processing: You may request that kiss771 restrict the processing of your data in certain circumstances.
• Right to data portability: You may request a machine-readable copy of the personal data you provided to kiss771 for your own use or transfer to another service.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact kiss771 at [email protected]. kiss771 will respond to verified requests within 30 days. Identity verification may be required before a request is processed.

12. Children and Minors

kiss771 is strictly an adults-only platform. The Platform is not intended for, and does not knowingly collect personal data from, persons under the age of 21. If kiss771 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered on kiss771, contact support at [email protected] immediately.

13. Changes to This Policy

kiss771 may update this Privacy Policy from time to time to reflect changes in legal requirements, Platform services, or data processing practices. Material changes will be communicated to registered members via the email address associated with their account or via a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this document. Continued use of kiss771 following notification of a change constitutes acceptance of the revised Policy.

14. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or kiss771's data practices, please contact our support team via live chat on the Platform or by email: [email protected]